FAQs

You can find step-by-step rental instructions on our How to Rent page. It is the best place to review the process before placing your order.

You can pay with credit card, PayPal, Apple Pay, Google Pay, and Tap to Pay. These options help keep checkout simple and secure, so you can complete your order with confidence.

We offer free delivery within 40 miles of our Waco, TX warehouse for events with pickup times no later than 9:00 PM. For later pickups, additional fees apply. If you're unsure whether your event qualifies for free delivery, just share your address with us, and we'll confirm for you.

Pickups after 9 PM include an additional fee, which increases by pickup time: $50 at 9:30 PM, $100 at 10 PM, $150 at 10:30 PM, $200 at 11 PM, $250 at 11:30 PM, and $300 at 12 AM. If your venue allows it, we may be able to arrange a next-day pickup instead, depending on our schedule.

For events beyond our 40-mile free delivery zone from Waco, TX, we charge $1 per mile up to 120 miles. If you share your event address, we can confirm the delivery cost before you book.

That means the price you pay is for our movers and/or florist to set this item up one time, at one location. Additional fees will apply if the desired rental item is to be moved from the ceremony to the reception, or anywhere else.

We do not meet to show you these products because they are too big and cumbersome to transport for these kind of appointments. We strive to provide you with clear and precise photos and videos so you know what the product looks like before you rent. Please see additional photos and videos on our Instagram account @Petalperfectionrentals We also offer open houses to see the items at different venues. Please subscribe to our newsletter or email us for an upcoming open house date.

At this time, we are not offering custom floral arrangements, but we are already working on adding a variety of arrangements to choose from. This should be available to you soon! We can add colored flowers to the arches flowers, but cannot remove flowers. This is how we can customize it.

We would love to know what you are looking for and we may be able to provide it for you as a rental soon. We are already in the process of adding more. Please email us the deets and we can let you know if this is possible.

If checkout gives you trouble, try Google Chrome or Safari first. Internet Explorer is not supported by our website host, so it may cause errors. If you still need help, email or text us and we will be glad to assist.